Privacy Policy and Cookies
Privacy and Cookies Policy
Last update: September 15, 2023
This Privacy Policy describes how MontessoriCreative (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from www.montessoricreativa.com (the "Site") or you communicate with us in any other way (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Privacy Policy.
We ask you to read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other actions required by applicable law.
How we collect and use your personal information:
To provide the Services, we collect and have collected in the last 12 months personal information about you from various sources, as set forth below.
The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights and the rights of our users or third parties.
What personal information we collect:
The type of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to, describes or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information we collect directly from you:
Information you submit directly to us through our Services may include:
- Basic contact information including your name, address, telephone number, email.
- Order details: name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, security questions.
- Purchase information, including items you've viewed, placed in your basket, or added to your wish list.
- Customer support information, including information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information we collect through cookies:
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.
Information we obtain from third parties:
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested , in order to fulfill our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons. , software development kits, third-party libraries and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and we are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links.
How we use your personal information:
- Supply of products and services . We use your personal data to provide the Services and to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, organize shipments, facilitate any returns or exchanges and allow you to post reviews.
- Marketing and advertising . We use your personal data for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or post, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and fraud prevention . We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you decide to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone. If you believe your account has been compromised, contact us immediately.
- Communicate with you. We use your personal data to support you and improve our Services. This responds to our legitimate interests, in order to respond to your needs, provide you with effective services and maintain our business relationship with you.
cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with the operation of our store with Shopify, please see https://www.shopify.com/legal/cookies.
We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to delete or reject Cookies through your browser controls. Please note that deleting or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to not function properly or become unavailable. Additionally, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal information:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and serve advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you instruct, request or otherwise consent to us disclosing certain information to third parties, for example to send you products or through the use of social media widgets or login integrations, with your consent.
- With our subsidiaries or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services , our rights and the rights of our users or others.
In the last 12 months we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal information":
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We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.